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Our Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time.
When the product is incorrect from the one that the customer ordered or when the item is damaged, and the customer canreplace it within 7days after delivery, we will ask the customer to send the product backto our factory (full address will be provided to the customer via email). In this case, the customer shall not be held responsible for all the shipping fees. After 7 days of delivery of the product, we shall be not liable to accept a return from the Customers.
In this case, we will reship a new item and the customer shall return the product to us.
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.
If for any reason, our back-office staff confirmsa refund. Then, a refund will be made accordingly.
Note: www.layasa.comreserves the right of any changes tothe Return and refund policy. Any changes will be updated on our website.
Ø HOW CAN I GET MY REFUND?
Our refund policies are simple. You can claim a refund by:
We will refund your order to the original payment method, once it has been processed.
Ø REFUND CYCLE:
The complete refund process normally takes about 5-15working days from the date of confirmation of refund.
Our Cancellation Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Cancellation Policy at any time.
Here, at www.layasa.com, if you wish to cancel your purchase order after confirmation,
For Cancellation, you can contact us at our email [email protected]Upon cancellation, the refund applies to our products only at our sole discretion.
All refunds will be issued as per our refund policy. Please contact us via email, we will respond within 3 (Three) business days.
We take customer feedback very seriously and use it to constantly improve our products and quality of service.
UNETHICAL ORDER & CANCELLATION POLICY
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